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Solving Common Problems
Before contacting the after-sales service, perform the following simple checks. They may save you
the time and expense of an unnecessary call.
Problem Explanation/Solution
The air conditioner does not
◆ Check that the circuit breaker used for the air conditioner has not been
operate at all triggered.
◆ Check that the power cable is plugged into a wall socket and the socket
is switched on, if necessary.
◆ Check that the operating mode indicator (COOL or FAN) on the
unit is lit up; if necessary press (On/Off) on the remote control or unit.
The air conditioner does not
◆ Check that there are no obstacles between you and the unit.
operate with the remote control
◆ Replace the remote control batteries if necessary.
◆ Check that you are close enough to the unit (seven metres/yards or less).
No beep is heard when you press
◆ Check that you are pointing the remote control at the remote control
(On/Off) on the remote control sensor on the unit.
◆ Replace the remote control batteries if necessary.
The air conditioner does not
◆ Check that the correct operating mode has been selected COOL.
cool
◆ The room temperature may be too low.
◆ Dust may be blocking the air filter; refer to page 13 for cleaning
instructions.
◆ Check that there is no obstacle blocking the air flow into or out of the unit.
The air flow direction does not
◆ Check that the air conditioner has been switched on; if necessary, press
change when you press the (On/Off) on the remote control or unit.
button
The timer is not correctly triggered
◆ Check that the timer has been programmed correctly; refer to page 11.
Odours are permeated in the
◆ Air the room.
room during air conditioning
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