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Guarantee & service
If you need service or information or if you have a problem, please visit
the Philips AVENT website at
www.philips.com/AVENT or contact the
Philips AVENT Consumer Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there is no Consumer Care
Centre in your country, go to your local Philips AVENT dealer.
Troubleshooting
If problems arise with the appliance and you are unable to solve them with
the information below, please contact a Philips service centre.
Problem Possiblecause Solution
The power-on light does not
go on and the humidier does
not work.
The humidier is not (properly)
connected to the mains.
Make sure the plug is properly
inserted into the wall socket and
make sure the socket is live.
The power-on light is on, but
no mist comes out of the mist
outlet.
The water tank is empty or the
water level is too low.
Fill the water tank with fresh water.
The setting is too low. Try a higher setting.
The humidier is standing on an
unstable surface.
Place the humidier on a smooth,
at and stable surface.
The humidier produces
an unpleasant smell.
The humidier is new. Remove the cap of the water tank
and leave the tank open in a cold
place for at least 12 hours.
The water in the water tank is
not clean or has been left in the
water tank too long.
Clean the water tank and ll it with
fresh water.
The power-on light is on but
the humidier does not work.
There is too much water in
water basin.
Drain the water from water basin.
Tighten the cap of the water
tank rmly.
The humidier does not
produce enough mist.
There is scale on the steam
generator.
Descale the steam generator.
The water in the water tank
is dirty or has been left in the
water tank too long.
Clean the water tank and ll it with
fresh water.
The humidier produces
strange noises when it is on.
Stop using the humidier and
contact a Philips service centre.
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