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Symptom Possible cause Action
No power Not connected / Faulty socket Check connection to wall socket and
socket switch. Try in another wall socket
On / Off switch not on Press On / Off switch which will illuminate
when on
Fuse blown Replace fuse with approved 13A fuse
Unknown Call for service
No steam Steam Control turned down fully
clockwise
Turn the control to half way
Steamer not ready Wait for the “Ready to steam” light to
illuminate
Clean water tank is low (beeping
sound& "refill" light is lit)
Pour water into the clean water tank until
the beeper stops. The steam handle will
work again.
Unknown Call for service
No steam, Just water Steamer not ready Wait for the "Ready to steam " light to
illuminate
Boiler at pressure and not
heating(temperature less than 110ºC)
Hold the steam switch on for
approximately one minute, ever if just
water is coming out. This will result in the
heater coming back on
Unknown Call for service
Steam Leaking from front
socket
“O” Rings split Change and re grease “O” Rings. To
avoid this happening ensure “o” rings are
grease before every use.
“O” rings worn Change and re grease “O” Rings. To
avoid this happening ensure “o” rings are
grease before every use.
No detergent Solution tank empty Pour cleaning solution diluted in
accordance with the manufacturers
instructions into the solution tank.
Unknown Call for service
Trouble Shooting