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MAYTAG Whole Home Water Filtration System Owners Manual MA1-5
November 2003
37
Troubleshooting
The following section will help diagnose some of the problems that might occur with the
MAYTAG Whole Home Water Filtration System. This guide is provided for information
purposes only. Call your MAYTAG Customer Care for assistance if there are any concerns with
the MAYTAG Whole Home Water Filtration System.
Section of
System
Problem/Situation Correction/Action
General A part is missing. Most standard hardware parts are available at the
local hardware store or call MAYTAG Customer
Care for a MAYTAG Whole Home Water
Filtration System replacement part.
System leaks water. Cap is not properly tightened.
O-ring is not clean or intact.
O-ring is not in place.
Connections are not tight.
Connections were too tight and part broke.
Water is not adequately drained from System prior
to removing cap.
Teflon tape not used on thread.
Checking
Backpulse Tank
Pressure
*(Must
relieve water
pressure from
System before
checking backpulse
tank.)
Pressure is too high. Release some of the pressure until the desired
pressure is reached.
The pressure is too low. Add more pressure using a compressor or hand
pump. Check the pressure again the next day. If
the pressure drops call MAYTAG Customer Care.
Connecting
Piping
Assemblies
Threads are cross-threaded. Replace the parts if possible. Add more Teflon tape
and slowly thread the two parts together to attempt
to fix the problem.
A leak results. Tighten connection.
Loosen connection that is too tight.
No Teflon tape was used, call MAYTAG Customer
Care to reinstall part using Teflon tape.
Air Vent Water spouts from top. Air relief port is not capped.
Air vent is faulty.
No water is flowing through
System.
Black air relief port cap must be loosened to 1 ½
turns (to open).
Removal of Cap Can not remove cap. System may be pressurized. Turn off inlet ball
valve and drain System using controller.
No cap wrench – call MAYTAG Customer Care.
External
Prefilter
Does not drain fast enough. Press and hold the red button on the top of the
housing to allow air to enter the housing and drain
more quickly.