Filter
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Troubleshooting Guide (cont.)
Symptoms Probable
Causes
Recommended Action
F. Sensor
eyes are
scratched.
F. Replace the sensor assembly.
G. The bleed
hole in the
diaphragm
is plugged
or the
plunger is
stuck.
G. Turn off the water supply.
Remove valve cover and
diaphragm assembly. Clean any
debris from the area and
reinstall the components.
H. A flex hose
is kinked.
H. Check the flex hoses to make
certain they are not kinked. If
a flex hose is kinked,
disconnect it from the filter
cartridge, straighten, and
reconnect.
4. Low flow
(either AC or
DC).
A. Supply
pressure is
low.
A. Check any filtration systems for
blockage. Check incoming
water pressure. Pressure should
be at least 20 psi (137 kPa).
B. Filters are
plugged.
B. Turn off water supply and
disconnect fittings from supply
lines. Remove filter cartridges
from both supply lines. Clean
debris from screens and
reinstall the cartridges.
C. Aerator is
plugged.
C. Remove the aerator and clean
it. For calcium/mineral
deposits, soak the aerator
plastic insert in a 50:50 mixture
of vinegar and water. Soak only
the insert and no other
components.
5. Constant
water flow
(DC).
A. Battery life
expired.
A. Remove spout and replace
battery. Use a standard 6 Volt
lithium battery. This item is not
available from Kohler but can
be purchased at many stores
locally.
6. Constant
water flow
(AC).
A. The power
source is
unstable,
off, or the
circuit is
blown.
A. Once the power is stable,
unplug the unit and plug back
into wall.
Kohler Co. 21 1025498-5-H