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Problem: Machine won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall receptacle
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Recovery tank full/automatic
5. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Low solution pick-up
Possible cause
Possible solution
• Recovery tank full/automatic shut
off engaged
•
Remove and empty recovery tank
• Blockage in tool on end of hose
•
Remove tool and clear blockage
• Recovery tank lid not on correctly
•
Make sure lid is on securely
• Water tank empty, but detergent
remains
•
Fill water tank
Possible cause
Possible solution
• Clean water tank not firmly in place
•
Make sure tank is securely locked in
position
• Clean water tank or detergent
container empty
•
Refill container according to instruc-
tions for surface being cleaned
• Recovery tank lid not on
correctly
•
Make sure lid is firmly in place
Problem: Clean water won’t
dispense
Problem: Detergent won’t
dispense
Problem: Brushes won’t rotate during
floor cleaning
Possible cause
Possible solution
• Dirty filter screen on bottom of unit
•
Clean screen as shown in Fig. 3-2
• SpinScrub mode selector on SPILL
PICK-UP.
•
Slide mode selector to HARD
TERRAIN or CARPET TERRAIN.
• HARD TERRAIN setting and hard
floor brushes used on carpet
•
For CARPET cleaning, use carpet
brush assembly (green bristles) and
set SpinScrub mode selector to
CARPET TERRAIN.
Possible cause
Possible solution
• Valve cap clogged
•
Remove and clean valve cap (see fol-
lowing instructions)
1. Remove clean water tank.
2. Turn valve cap (A) counterclockwise
and remove.
Soak valve cap in warm water for at
least 15 minutes. Wipe cap dry.
3. Align slots (B) on cap with tabs (C) in
opening.
Turn cap clockwise to tighten.
5-1
A
A
5-2
B
C
Continued
➜
• checking the Yellow Pages under
“Vacuum Cleaners - Household” OR
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only).
Do not send your cleaner to Hoover in
Newton, Iowa for service, this will only
result in delay.
If further assistance is needed, contact
the Hoover Consumer Response Center,
Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
•checking the Service section of
Hoover on-line at www.hoover.com
OR
• checking the list of Sales and
Service Centers provided with this
cleaner OR
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Sales and Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by: