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1. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void your warranty.
2. If you have any questions on operation or believe any form of repair is necessary, please call 1-800-5-HOLMES to speak with a Consumer Service Representative.
3. If you need to exchange this product within the first 30 days, please return the unit in it’s original carton, with a sales receipt to the store from where you purchased it.
After 30 days please review your warranty information.
If you have any questions or comments, or would like to order replacement accessories, please write or call us at:
The Holmes Group, Inc.
P.O. Box 769
Milford, MA 01757-0769
For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchased below.
STORE NAME
LOCATION:
DATE PURCHASED:
(STAPLE RECEIPT HERE)
TROUBLE PROBABLE CAUSE SOLUTION
Mist output minimal to none. Filter has not absorbed water. Wait 15 minutes before starting humidifier.
Mineral buildup in tray. Regular cleaning of tray after each use will help
keep the unit functioning properly.
Humidistat is set too low. Turn the humidistat knob up.
Filter needs to be replaced. Replace your filter (HWF75) by calling
1-800-5-HOLMES, or visit www.holmesproducts.com.
Normal Depending on the humidity setting this
may be normal.
Water leaks from tank. Rubber tank ring is missing Remove tank cap then replace or
or improperly placed. reposition ring.
Cap not tight enough. Tighten the cap.
Filter turns brown. Your filter needs to be changed. Replace your filter (HWF75) by calling
1-800-5-HOLMES, or visit www.holmesproducts.com.
Short filter life In areas with particular hard water your filter
will need to be changed more frequently.
Film on tank. Mineral deposits cause film on tank Use Cleanse Clean (S1710), to order call
to buildup. 1-800-5-HOLMES, or visit www.holmesproducts.com.
Water cloudy. Filter needs to be replaced. Replace your filter (HWF75) by calling
1-800-5-HOLMES, or visit www.holmesproducts.com
Using warm water to refill tank. Only use care products suggested by Holmes
and cool water to refill tank.
Unit cycles on/off. Humidifier is reacting to room humidity level. Set the humidistat to a higher, or lower setting.
Very tight tank cap. Over tightened. Add liquid soap to cap gasket to ease opening.
SIX (6) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A. The quality controls used in the manufacture of this Holmes product are to ensure your satisfaction.
B. This Warranty applies only to the original purchaser of this product.
C. This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by Holmes authorized personnel, proves
to have failed in normal use due to defects in material or workmanship. Holmes will determine whether to repair or replace the unit. This Warranty does not apply to
installation expenses.
D. Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the unit,
will render this WARRANTY VOID.
E. Unless otherwise proscribed by law, Holmes shall not be liable for any personal injury, property or any incidental or consequential damages of any
kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
F. All parts of this Holmes product are guaranteed for a period of 6 years as follows:
1. Within the first 30 days from date of purchase, the store from which you purchased your Holmes product should replace this product if it is defective in material or
workmanship (provided the store has in-stock replacement.)
2. Within the first thirty six months from date of purchase, subject to the conditions in paragraph H, Holmes will repair or replace the product if it is defective in material or
workmanship providing it is returned to Holmes, freight prepaid, with PROOF OF PURCHASE date, together with $10.00 for handling and return packing/shipping charges.
G. If you have any problem with this product, please write our Consumer Service Dept., or call, 1-800-5-HOLMES.
H. IMPORTANT RETURN INSTRUCTIONS Your warranty depends on your following these instructions if you are returning the unit more than 30 days after
the date of purchase:
1. Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2. Before packing your unit for return; be sure to enclose:
a) Your name, full address with zip code and telephone number,
b) A dated sales receipt or PROOF OF PURCHASE,
c) Your $10.00 check for return packaging, and
d) The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)
3. Holmes recommends you insure the package (as damage in shipment is not covered by your warranty).
4. All shipping charges must be prepaid by you (as noted in paragraph F).
5. Mark the outside of your package:
CONSUMER SERVICE DEPARTMENT
THE HOLMES GROUP, INC.
2 PULLMAN STREET
WORCESTER, MA 01606
SHIPPING AND HANDLING CHARGES: $10.00
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this warranty are in addition to, and not a modification
of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this warranty is inconsistent
with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.
HM360001UM1 Printed in CHINA 3/27/01 last update
SERVICE INSTRUCTIONS
WARRANTY INFORMATION
TROUBLESHOOTING
Owner’s Guide
HM3600
☎
INFO HOT-LINE: If, after reading this owner’s guide you have any
questions or comments, please call 1-800-5-HOLMES and a Consumer
Service Representative will be happy to assist you.
FILTER# HWF75
FILTER TYPE: WICK
Console
Humidifier
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
REPLACEMENT ACCESSORIES
(see included Humidifier Accessory Form)
• Comfort Check hygrometer/thermometer
Reads humidity and temperature levels
– Digital HHG175: . . . . . . . . . . . . . . . . . . . . . . . . .$19.99
– Analog HHG150: . . . . . . . . . . . . . . . . . . . . . . . . .$12.99
• HWF75 Replacement Filter . . . . . . . . . . . . . . . . . .$12.99
• SC1720 Cool Mist Care Pack . . . . . . . . . . . . . . . . .$14.99
(Complete care for your humidifier:
One bottle each of S1705, 1708, 1710)
Individual Bottles also available:
• S1705 Water Treatment . . . . . . . . . . . . . . . . . . . .$5.99
• S1708 Bacteriostat Solution . . . . . . . . . . . . . . . . .$5.99
• S1710 Cleanse Clean
™
. . . . . . . . . . . . . . . . . . . . .$5.99
(plus shipping and handling)
STORAGE INSTRUCTIONS
When not using your humidifier for an extended period of time:
1. Dispose of the filter. DO NOT leave in unit.
2. Clean, rinse and thoroughly dry the humidifier as directed in weekly maintenance. DO NOT leave any water in the unit when storing.
Leaving water in the unit may render the unit in-operable for the following season.
3. Place the humidifier in the original carton and store in a cool, dry place.
4. Order your Holmes replacement filter (HWF75) for next year’s use.