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WARRANTY INFORMATION
CLEANING/MAINTENANCE/
TROUBLESHOOTING
Owner’s Guide
CLEANING/MAINTENANCE
During Season Care:
1. Always unplug the heater before cleaning.
2. Clean the unit with a soft cloth moistened with a mild soap
solution.
3. NEVER use abrasive or flammable solvents to clean the unit.
4. After cleaning, be sure to completely dry the unit with a cloth
or towel.
After Season Care:
1. Store heater in a cool, dry location.
2. The manufacturer recommends that you store the unit in its
original carton.
TROUBLESHOOTING
If your heater fails to operate:
• UNPLUG THE UNIT.
• Make sure the electrical outlet or circuit breaker is working.
• Check for obstructions. If you find an obstruction turn the
heater OFF, and unplug the unit. Carefully remove the
obstruction and follow the reset instructions.
• The temperature may be set too low. Press the MODE/OFF
button until the heater restarts.
If your heater fails to oscillate:
• Make sure the oscillation button is pressed.
• Make sure nothing is wedged between base and body.
Please DO NOT attempt to open or repair the heater.
Please see the Warranty for Service Instructions
Holmes
®
, the Holmes logo
®
, 1Touch
®
and the 1Touch logo
®
are trademarks of The Holmes Group, Inc. or its subsidiary.
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
HCH6001
Oscillating 1Touch
®
To w er Ceramic
Heater
SERVICE INSTRUCTIONS
1. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the Warranty.
2. If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you purchased it. If you are returning the unit more than
30 days after the date of purchase, please see the enclosed Warranty.
3. If you have any questions or comments regarding this unit’s operation or believe any repair is necessary, please write to our Consumer Service Department or visit our
website at www.HOLMESPRODUCTS.com.
THE HOLMES GROUP, INC.
CONSUMER SERVICE DEPARTMENT
32B SPUR DRIVE
EL PASO, TX 79906
For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchased below.
STORE NAME:
LOCATION:
DATE PURCHASED:
(STAPLE RECEIPT HERE)
FIVE (5) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A. This Warranty applies only to the original purchaser of this product.
B. This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by The Holmes Group, Inc. authorized
personnel, is shown to have failed in normal use due to defects in material or workmanship. The Holmes Group will determine whether to repair or replace the unit.
This Warranty does not apply to installation expenses.
C. Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the
unit, will render this WARRANTY VOID.
D. Unless otherwise proscribed by law, The Holmes Group shall not be liable for any personal injury, property or any incidental or consequential
damage of any kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
E. All parts of this product excluding filters, which are covered under separate warranty, are guaranteed for a period of 5 years as follows:
1. Within the first 30 days from date of purchase, the store from which you purchased your product should replace this product if it is defective in material or workman ship
(provided the store has in-stock replacement.) If you intend to assert any claim in connection with the product, please follow the instructions in paragraph F.
2. Within the first sixty months from date of purchase, The Holmes Group will repair or replace the product if it is defective in material or workmanship, subject to the
conditions in paragraph G.
F. If you have any other problem or claim in connection with this product, please write our Consumer Service Department.
G. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to The Holmes Group, Inc.:
1. Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code and telephone number
b) A dated sales receipt or PROOF OF PURCHASE,
c) Your $5.00 check for return shipping and handling, and
d) The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)
3. The Holmes Group recommends you ship the package U.P.S ground service for tracking purposes.
4. All shipping charges must be prepaid by you.
5. Mark the outside of your package:
HOLMES
THE HOLMES GROUP, INC.
32B SPUR DRIVE
EL PASO, TX 79906
SHIPPING AND HANDLING CHARGES: $5.00 (USD)
This Warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this Warranty are in addition to, and not a
modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this
Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.
428-1265
HCH6001.04.US.OM1
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