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Integrating SAP DB/MaxDB and Data Protector
Troubleshooting
Chapter 3 313
Troubleshooting
This section lists problems you might encounter when using the Data
Protector SAP DB/MaxDB integration.
For general Data Protector troubleshooting information, see the HP
OpenView Storage Data Protector Troubleshooting Guide.
Before You Begin
✓ Ensure that the latest official Data Protector patches are installed.
See online Help index: “patches” on how to verify this.
✓ See the HP OpenView Storage Data Protector Product
Announcements, Software Notes, and References for general Data
Protector limitations, as well as recognized issues and workarounds.
✓ See http://www.hp.com/support/manuals
for an up-to-date list of
supported versions, platforms, and other information.
Problems
Problem Data Protector reports the following error during backup or
restore:
[Critical] From: OB2BAR_SAPDBBAR@machine.company.com
"INSTANCE" Time: 02/06/04
18:17:18 Error: SAPDB responded with:
-24920,ERR_BACKUPOP: backup operation was unsuccessful
The database was unable to fulfill a request
(-2025, Invalid number of backup devices).
Action Increase the value of the SAP DB/MaxDB MAXBACKUPDEVS parameter to
a value that is greater than or equal to the value of the Data Protector
Parallelism option, or reduce the value of the Data Protector
Parallelism option.