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Integrating SAP R/3 and Data Protector
Troubleshooting
Chapter 2232
4. Examine the environment variables:
If you need to export some variables before starting the Oracle Server
Manager, TNS listener, or other Oracle utility, these variables must
be defined in the Environment section of the Data Protector SAP R/3
configuration file on the Cell Manager. See “Data Protector SAP R/3
Configuration File” on page 158.
5. Verify the permissions of the currently used user account:
Your user account has to enable you to perform backup or restore
using Data Protector. Use the testbar2 utility to check the
permissions:
/opt/omni/bin/utilns/testbar2 -perform:checkuser
If the user account holds all required permissions, you will receive
only NORMAL messages displayed on the screen.
See also “Configuring an SAP R/3 User in Data Protector (UNIX
Systems Only)” on page 165.
6. Examine system errors:
System errors are reported in the /var/opt/omni/log/debug.log
(HP-UX and Solaris systems) or /usr/omni/log/debug.log (other
UNIX systems) file on the SAP R/3 Server.
Backup Problems
At this stage, you should have performed all the verification steps
described in the previous sections. If backup still fails, proceed as follows:
1. Check your SAP R/3 Server configuration:
To check the configuration, start the following command on the SAP
R/3 Server system:
/opt/omni/lbin/util_sap.exe -CHKCONF <ORACLE_SID> (HP-UX
and Solaris systems) or
/usr/omni/bin/util_sap.exe -CHKCONF <ORACLE_SID> (other
UNIX systems)
In case of an error, the error number is displayed in the form
*RETVAL*<Error_number>.