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Integrating Oracle and Data Protector
Troubleshooting
Chapter 1 117
General Troubleshooting
Data Protector reports “12:8422” error when using Data
Protector Oracle integration after an upgrade of Oracle 8i to
Oracle 9i
Problem After Oracle 8i is upgraded to Oracle 9i, the following error is returned
during the configuration of Oracle instance or during the backup:
*RETVAL*8422
Action Rename the Oracle 8i svrmgrl binary to something else so that Data
Protector will not find it. The Oracle upgrade process from Oracle 8i to
Oracle 9i does not remove the Oracle 8i svrmgrl binary, rather it
changes its permissions. Once the svrmgrl binary is renamed, Data
Protector will use Oracle 9i sqlplus, as it should, to complete the
operations correctly.
Checking Prerequisites Related to the Oracle Side
of the Integration on UNIX Systems
For more detailed information about how to perform any of the following
procedures, see the Oracle documentation.
1. Verify that you can access the Oracle target database and that
it is opened as follows:
Export <ORACLE_HOME > and <DB_NAME> as follows:
• if you are using an sh - like shell, enter the following commands:
ORACLE_HOME="<ORACLE_HOME>"
export ORACLE_HOME
DB_NAME="<DB_NAME>"
export DB_NAME
• if you are using a csh - like shell, enter the following commands:
setenv ORACLE_HOME "<ORACLE_HOME>"
setenv DB_NAME "<DB_NAME>"