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Notes:
Dedicated Micros tries to maintain a fast turnaround procedure for repairing equipment,
incomplete or inaccurate documentation may result in delay.
If the unit is not under warranty a charge will be made for the repair.
If the unit has it’s warranty void, due to misuse or damage, the Repairs Department will
contact the account customer to advise cost.
Upon examination of the unit if the repair cost is likely to exceed £100, the Repairs
Department will contact the account customer for authorisation before work is
undertaken.
Repairs not exceeding £100 will automatically be carried out and invoiced on the official
order number stated by the account customer on the EQUIPMENT RETURN ADVICE.
Page 64 Dedicated Micros Ltd
Returns Procedure DVST Installation Guide