Filter
Top Products
THE OPENER WILL NOT OPERATE
` BECAUSE OF A POWER FAILURE
OPENER IS NOISY
OPENER RUNS BY ITSELF
REMOTE CONTROL WILL NOT
OPERATE AT A DISTANCE FROM
THE OPENER
.
OPENER
CL
OSES
, BUT
DOES
NO
T
OPEN WITH THE REMOTE
OPENER DOES
NOT OPERATE
FR
OM THE REMOTE
, BUT
DOES
WITH THE WALL CONTROL
OPENER DOES NOT OPERATE
FROM THE WALL CONTROL
, BUT
DOES FROM THE REMOTE
THE DOOR STARTS TO CLOSE BUT
REVERSES BEFORE FULLY CLOSING
OPENER LIGHTS STAY ON
F
or H
elp
,
c
all 1-800-35-GENIE or visit www
.geniecompany.com
15
A Examine all remotes programmed into the opener. Check for
i
tems that might be pressing on a remote button.Look for remotes
stuffed between seat cushions of the car.
B If a remote has been lost or stolen,erase the opener’s memory
t
o prevent the missing remote from activating the opener.
R
eprogram the remaining remotes into the opener.
C Check the wiring between the wall control and the opener. Look
for staples that have cut into the wire’s insulation, or wire that has
been pinched by a object. Replace any bad wire.
D Examine the wiring at the opener’s terminals and the wall
control terminals.Look for any wires that are close to or touching
adjacent terminals.
Trouble 13:
A B
e sure that the opener’s antenna (the short white wire on the
back of the op
ener) is e
x
t
ended up
w
ar
d fr
om the opener.
B Check the remote’s battery.
C Remote control operating distance will vary depending on the
amount of interference and metal obstacles in the path of the signal.
Trouble 12:
A Lubricate the door hardware as recommended by the garage
door manufacturer.
Trouble 14:
A Pull the carriage release handle to disengage the opener from
the door.The door can be operated manually until power is restored.
Trouble 15:
A If the opener light flashes 4 times, the close door force setting may
be too low.
B The door hardware may be binding causing the door force setting
to be exceeded.Disengage the carriage and manually check the door
movement and balance.Lubricate the door hardware as recommended
b
y the manufacturer.
C The Safe-T-Beam® has been interrupted while the door is closing
(opener light flashes 3 times), or the Safe-T-Beam® is out of alignment.
Trouble 7:
A It is normal for the lights to stay on for about 5 minutes
after being activated.
B If the lights were turned on using the light button on the
wall control,they will stay on until they are turned off using
the wall control light button or the door is cycled open or
shut.
Trouble 8:
A Check the wall control wiring at the wall control and
opener terminals.
B Check the wiring between the wall control and the
opener.Look for any staples that have cut into the wire’s
insulation or wire that has been pinched.If the opener light
flashes 2 times when the remote is used,the wall control
wires are shorted and the bad section must be replaced.
Trouble 9:
A Be sure that the remote is programmed into the opener.
B Check the remote’s battery.The red light should light up
when ev
er the remote butt
on is pressed.
Trouble 10:
A If the opener lights flash 5 times when the remote is
activated, and the door does not open, the vacation
swit
ch is on.Turn the vacation switch off
(optional accessory).
Trouble 11: