Ducane (HVAC) 2HP13 Heat Pump User Manual


 
100402-07 Issue 0733 Page 17 of 18
OUTDOOR EQUIPMENT LIMITED WARRANTY
(Not applicable outside the U.S.A. and Canada.)
Warrantor: Allied Air Enterprises Inc., 215 Metropolitan Drive, West Columbia, SC 29170
These Allied Air Enterprises, Inc. Products are available under the following names: Ducane, Concord
GENERAL FIVE YEAR PART WARRANTY - (hereinafter referred to as the company) warrants the product to be free from
defects in material and workmanship under normal use and maintenance for a period of five (5) years in residential applications (one
(1) year for commercial) on all components, except compressors as noted below. The warranty period begins on the date of original
installation whether or not actual use begins on that date. If the date of original installation cannot be verified, the warranty begins
on the date of manufacture plus six (6) months. At the Company's sole option, a new or re-manufactured part to replace any defective
part will be provided without charge for the part itself; PROVIDED the defective part is returned to our distributor through a qualified
servicing dealer or contractor. All warranty claims must be processed through a qualified distribution point. The replacement part
assumes the unused portion of the factory warranty. Residential application is defined as a single family or multi-family dwelling.
COVERED PARTS INCLUDE - accumulator, capacitor, condenser coil, contactor, expansions device, fan blade, fan motor,
muffler, reversing valve, service valve, solenoid valve, unit mounted sensors and switches, if present.
COMPRESSOR WARRANTY - The compressor in the above listed product is warranted to be free from defects in material and
workmanship under normal use and maintenance for a period of five (5) years for 13 SEER models (2AC13, 2HP13) and ten (10)
years for 14 SEER models (2AC14, 2HP14). The compressor will be provided without charge for the compressor itself; PROVIDED
the defective compressor is returned to our distributor through a qualified servicing dealer or contractor. The replacement compressor
assumes the unused portion of the factory warranty.
THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS - incurred for diagnosing, repairing, removing,
installing, shipping, servicing, or handling of either defective parts or replacement parts or complete unit. Other costs not covered
include items such as any materials not listed above, refrigerant and refrigerant reclaiming. Such costs may be covered by a separate
warranty provided by the installing dealer or contractor.
THESE WARRANTIES APPLY ONLY:
- To products in their original installation location and become void upon re-installation.
- To units installed with indoor coil combinations listed in the Air-Conditioning and Refrigeration Institute (ARI) Directory of Certified
Unitary Equipment. ( http://www.aridirectory.org/index.html )
EXCEPTIONS TO LIMITED WARRANTY - When the outdoor unit is installed in non-residential applications; in these cases the
compressor is warranted for five (5) years.
LIMITATIONS OF WARRANTIES - All implied warranties (including implied warranties of merchantability) are hereby limited in
duration to the period for which the limited warranty is given. Some states do not allow limitations on how long an implied warranty
lasts, so the above may not apply to you. The expressed warranties made in this warranty are exclusive and may not be altered,
enlarged, or changed by any distributor, dealer, contractor or other person whatsoever.
THE COMPANY WILL NOT BE RESPONSIBLE FOR:
1. Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages due to the inadequacy or
interruption of electrical service;
2. Damage as a result of floods, winds, fires, lightning, accidents, corrosive environments or other conditions beyond the control
of the Company;
3. Damage or repairs required as a consequence of faulty installation, misapplication, abuse, improper servicing, unauthorized
alteration or improper operation;
4. Normal maintenance as outlined in the installation and servicing instructions or owner's manual including coil cleaning, filter
cleaning and/or replacement and lubrication;
5. Parts not supplied or designated by the Company, or damages resulting from their use;
6. The Company products installed outside the United States of America and Canada;
7. Electricity or fuel costs or increases in electricity or fuel costs for any reason whatsoever including additional or unusual use of
supplemental electric heat;
8. ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may
not apply to you.
This warranty gives you specific rights, and you may also have other rights that vary from state to state.