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OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
POSSIBLE CAUSE
1. Metal expanding while heating or con-
tracting while cooling
1. Fireplace burning vapors from paint,
hair spray, glues, cleaners, chemicals,
new carpet, etc. (See
IMPORTANT
statement above)
2. Gas leak. See Warning statement
above
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
above
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
above
OBSERVED PROBLEM
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
REMEDY
1. This is common with most fireplaces. If
noise is excessive, contact qualified
service person
1. Open window and ventilate room. Stop
using odor causing products while fire-
place is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 15 and 16)
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 20)
1. Locate and correct all leaks (see Check-
ing Gas Connections, pages 15 and 16)
2. Replace control valve
1. Take apart gas tubing and remove for-
eign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 15 and 16)
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