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EURO 25 -1 25
TROUBLESHOOTING - Continued
SYMPTOM ACTION
The main burner does not turn on with
the pilot lit. (continued)
3. If using an optional thermostat, check to make sure the thermostat is set high enough
to turn on the appliance.
4. If using an optional remote switch, check that the remote switch or the thermostat is
turned on.
5. Check for weak pilot flame. If flame is weak, check gas supply, check pilot flame
adjustment and check for blockage of pilot orifice.
6. Check all connections to the valve for tight electrical contact.
7. Check for 400-500 mV from the thermopile with the burner off and 200-250 mV with
the burner on. If the voltages are lower, the thermopile is defective.
8. Check for defective gas valve.
9. Look for blockages in ports next to pilot flame.
10. Check for poor connection of the thermocouple to the valve or through the spill
switch. Wait for spill switch to cool before attempting to re-light the pilot.
The main burner shuts off when the
appliance is warm
Sooty deposits on the glass door. 1. If the flame is yellow and lazy, check for lint etc. around primary air shutter. Increase
primary air by opening the primary air shutter if necessary.
2. Check for proper placement of the logs and branches. Ensure logs and burner are
clean. See that section in the instruction manual.
3. Check for obstruction of the burner ports by the embers. See that section in the
instruction manual.
4. Check for proper venting and blockage of the vent termination.
5. Check manifold pressure and clock input rating for over-firing.
Sharp blue flames with flames lifting
off the burner at the ends.
1. Too much primary air. Reduce primary air by closing the primary air shutter. During
cold temperatures, some flame lifting may occur during start-up. (Follow primary air
specified settings on Page 4).
Convection blower does not turn on.
1. The convection fan is thermostatically controlled. It will only turn on when the
appliance is warmed-up. This may take up to 15 minutes with the appliance on high.
2. Check for 120VAC electrical supply to the appliance. (Is the cord plugged in?)
3. Check for proper mounting of the thermal snap disc.
4. Check electrical connections.
5. Check for defective thermal snap disc.
6. Check for defective convection blower speed controller.
7. Check for defective convection blower.
1. This may be the normal operation of a wall thermostat installed to appliances.
2. Check for good pilot flames on the thermopile (see page 24).
3. Check for good voltage from the thermopile.
4. Check for proper functioning of venting system.
5. Check wire connections. Expansion from heat affects a loose connection
6. Check the spill switch for correct ohms reading. Replace if required.
7. Check for proper drafting of the appliance. Correct if drafting is occurring into the
room.
8. Spill switch has tripped. (Reset by hand when appliance has cooled)