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STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes: Possible Remedies:
1. Air damper open too far for ignition.
Push the air damper in closer to the side of the stove for startup. In
some situations it may be necessary to have the damper completely
closed for ignition to take place. After there is a flame, the damper
can then be adjusted for the desired feed setting.
2. Blockage in igniter tube or inlet for igniter tube.
Find the igniter housing on the backside of the firewall. The air
intake hole is a small hole located on bottom side of the housing.
Make sure it is clear. Also, look from the front of the stove to make
sure there is not any debris around the igniter element inside of the
igniter housing.
3. The burnpot is not pushed completely to the rear of the firebox.
Make sure that the air intake collar on the burnpot is touching the
rear wall of the firebox.
4. Bad igniter element.
Put power directly to the igniter element. Watch the tip of the igniter
from the front of the stove. After about 2 minutes the tip should
glow. If it does not, the element is bad.
5. The control board is not sending power to the igniter.
Check the voltage going to the igniter during startup. It should be a
full current. If the voltage is lower than full current, check the wiring.
If the wiring checks out good, the board is bad.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes: Possible Remedies:
1. There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with
RTV silicone that has a temperature rating on 500 degree F or
higher. Also, seal joints with UL-181-AP foil tape. Also, make sure
the square to round adapter piece on the combustion blower has
been properly sealed with the same RTV.
2. The gasket on the combustion blower has gone bad.
Inspect both gaskets on the combustion blower to make sure they
are in good shape.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes: Possible Remedies:
1. The convection blower is overheating and tripping the internal
temperature shutoff.
Clean any dust off of the windings and fan blades. If cleaning the
blower does not help, it may be bad.
2. Circuit board malfunction.
Test the current going to the convection blower. If there is power
being sent to the blower when it is shut off, then the control board is
fine. If there is NOT power being sent to the blower when it shuts off
during operation, then you have a bad control board.
TROUBLESHOOTING GUIDE
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