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9
Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, hose and/or telescoping extension wands are blocked 1. Remove each part and check for blockages
2. Filters are dirty 2. Check and clean or replace pre-motor and post-motor filters
3. Dust bag is full 3. Replace with new dust bag
4. Swivel hose not securely attached to suction opening 4. Make sure hose connector is locked into
suction opening
5. Crack or hole in flex hose 5. Check hose and replace if needed
6. Air flow regulator or variable suction power 6. Change to closed or maximum setting
control is set to open or minimum setting
Visible dust escaping from vacuum
Possible causes Remedies
1. Dust bag is full 1. Replace with new dust bag
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for correct installation
3. Filters are dirty 3. Check and clean or replace pre-motor and post-motor filters
4. Flex hose is blocked 4. Remove hose and check for blockages
5. Swivel hose not securely attached to suction opening 5. Make sure swivel hose is locked into suction opening
6. Crack or hole in flex hose 6. Check hose and replace if needed
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of electric shock, turn
power OFF ( ) and disconnect plug
from electrical outlet before performing
maintenance or troubleshooting.