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Vacuum cleaner won’t run.
Possible Causes Remedies
Vacuum cleaner is not plugged in Check electrical plug
Household fuse/breaker Check/replace fuse - Reset breaker
Call BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt.
Possible Causes Remedies
Incorrect setting Move Cleaning Selector to Floor setting
Incorrect Floor Surface Selector setting Move Selector to lower setting
Height adjustment too high Reset Height Adjustment
Paper Dust Bag is full Replace with new bag
Rotating Brush Drive Belt broken Replace Drive Belt
Drive Belt stretched/ Reposition belt/clean brush/belt areas
off Motor Pulley Shaft
Rotating Floor Brush bristles worn Replace brush
Rotating Floor Brush jammed Remove brush and clean debris from
brush ends
Air Passageway clogged Remove Brush Cover.
Clean debris from passageway
Dirt Tube is clogged Remove bolt and nut from Vacuum Body.
Use flat blade screwdriver to release
locking tab on Powerfoot from Vacuum
Body. Remove Vacuum Body and clean
obstructions from inside Powerfoot and
Vacuum Body bottom. Reassemble
following instructions on Page 4
Cleaning Selector won’t slide.
Possible Causes Remedies
Dirt clogging slide track Remove Brush Cover and clean slide area
Tools won’t pick up dirt.
Possible Causes Remedies
Incorrect Setting Move Cleaning Selector to Tools
setting Make sure Handle is locked in
Upright Position
Vacuum Hose, Wands Visually check for objects blocking
or Tools clogged suction path and remove carefully
Vacuum cleaner is difficult to push.
Possible Causes Remedies
Incorrect Floor Surface Selector setting Move Selector to next highest setting
If suggestions for this or any function of your Upright
Vacuum Cleaner do not correct the problem, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
WARNING: To
reduce the risk of injury
from moving parts and/
or electrical shock, turn
Power Switch OFF and
disconnect polarized plug
from electrical outlet
before performing
troubleshooting checks.
Troubleshooting